Computer Support Specialist Concentration, Information Systems Technology, A.A.S.

The Computer Support Specialist concentration provides students with the skills necessary for a career in the computer support field. Courses will concentrate on current packages for word processing, spreadsheets, database management, Internet access, presentation, and web publishing. Two different operating systems will also be covered. Classes are conducted in hands-on labs. Upon completion of the program, the student will be prepared for MCSA, A+, and Net+ certification exams.

Program Pathway

First Year Fall			First Year Spring
Course Number	Course Name	Credits	Course Number	Course Name	Credits
ENG 101	English Composition (ELL 101 is an approved substitution for ENG 101)	3	ENG 102 or ENG 112	Composition and Literature or Technical Writing I	3
Gen Ed	Mathematics	3	Gen Ed	Biological/Physical Science; 3-4 credits	4
CSC 102	Introduction to Information Technology	3	Restricted Elective	Choose from the list	1
IST 108	Microsoft Operating System	3	IST 105	Fundamentals of Word Processing	3
IST 150	PC Tech: Repair and Troubleshooting	3	IST 151	PC Tech: Operating Systems	3
			Restricted Elective	Choose from the list	1
TOTAL		15	TOTAL		15
Second Year Fall			Second Year Spring
Course Number	Course Name	Credits	Course Number	Course Name	Credits
Gen Ed	Behavioral/Social Sciences	3	Gen Ed	Diversity	3
IST 106 or IST 107	Spreadsheet Software or Database Management	3	Gen Ed	Arts/Humanities	3
Restricted Elective	Choose from the list	3	CSC 109	UNIX/Linux Operating System	3
IST 154	Networking Basics	3	IST 204	Help Desk Technology and Services	3
IST 261	Server Management I	3	Restricted Elective	Choose from the list	3
TOTAL		15	TOTAL		15

General Education Requirements (21-23 Credits)

Arts and Humanities

Select one course from the approved General Education course list in the Arts/Humanities category (3 Credits)

Behavioral/Social Sciences

Select one course from the approved General Education course list in the Behavioral/Social Sciences category (3 Credits)

Biological/Physical Science

Select one course from the approved General Education course list in the Biological/Physical Science category (3-4 Credits)

Diversity

Select one course from the approved General Education course list in the Diversity category (3 Credits)

English

*A minimum grade of “C” or better is required for ENG-101 and ELL-101

ENG 101 - English Composition (3 Credits)

(
ELL 101 - English Composition for English Language Learners
is an approved substitution for ENG 101)
ENG 102 - Composition and Literature (3 Credits)

OR

ENG 112 - Technical Writing I (3 Credits)

Mathematics

Select one course from the approved General Education course list in the Mathematics category (3 Credits)

Program Requirements (30 Credits)

Restricted Electives (8-9 Credits)

BUS 145 - Customer Service (1 Credit)
CYB 246 - Introduction to Cloud Computing (3 Credits)
IST 103 - Presentation Software (1 Credit)
IST 106 - Spreadsheet Software (3 Credits)
IST 107 - Database Management (3 Credits)
IST 160 - Introduction to Security Fundamentals (3 Credits)
IST 166 - Computer Forensics I - Principles And Practices (3 Credits)
IST 253 - TCP/IP (3 Credits)
IST 264 - Server Management II (3 Credits)
IST 269 - Internship I (3 Credits)
WEB 101 - Web Design I (3 Credits)

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