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Dec 21, 2024
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2023-2024 Catalog [ARCHIVED CATALOG]
Computer Support Specialist Concentration, Information Systems Technology, A.A.S.
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The Computer Support Specialist Concentration provides students with the necessary skills for careers as computer support technicians, Help Desk Technicians and Repair technicians. Courses concentrate in areas of building, maintaining and troubleshooting computers; installing, configuring, and troubleshooting operating systems and software; server installations and customers skills. The curriculum includes preparation for A+, Network+, and Security+ certifications. This A.A.S. program is a career degree, preparing students for the workforce after graduation. However, students can opt to transfer to a four-year program rather than start a career, but should confer with advisors and transferring institutions for specific requirements.
Program Student Learning Outcomes:
- The student will demonstrate the ability to navigate, install, configure, and troubleshoot various operating systems and applications.
- The student will demonstrate problem-solving skills in building, repairing and upgrading various types of devices.
- The student will demonstrate the ability to configure both wired and wireless networks.
- The student will demonstrate technology knowledge by creating and providing training.
Program Pathway
| First Year Fall |
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First Year Spring |
| Course Number |
Course Name |
Credits |
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Course Number |
Course Name |
Credits |
ENG 112
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Technical Writing |
3 |
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IST 154 |
Networking Basics |
3 |
| MAT 114 |
Introduction to Applied Algebra |
3 |
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Gen Ed |
Biological/Physical Science; 3-4 credits |
3 |
| CSC 102 |
Introduction to Information Technology |
3 |
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Restricted Elective |
Choose from the list |
3 |
| IST 108 |
Microsoft Operating System |
3 |
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IST 105 |
Fundamentals of Word Processing |
3 |
| IST 150 |
PC Tech: Repair and Troubleshooting |
3 |
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IST 151 |
PC Tech: Operating Systems |
3 |
| TOTAL |
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15 |
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TOTAL |
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15 |
| Second Year Fall |
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Second Year Spring |
| Course Number |
Course Name |
Credits |
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Course Number |
Course Name |
Credits |
| Gen Ed |
Behavioral/Social Sciences |
3 |
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Gen Ed |
Diversity |
3 |
IST 106
or
IST 173 |
Spreadsheet Software
or
Database Fundamentals |
3 |
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Gen Ed |
Arts/Humanities |
3 |
| CSC 109 |
UNIX/Linux Operating System |
3 |
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IST 264 |
Server Management II |
3 |
| Restricted Elective |
Choose from the list |
3 |
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IST 204 |
Help Desk Technology and Services |
3 |
| IST 261 |
Server Management I |
3 |
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Restricted Elective |
Choose from the list; 1-2 credits |
2 |
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STU 106 |
Professionalism in the Workplace |
1 |
| TOTAL |
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15 |
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TOTAL |
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15 |
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General Education Requirements (18-19 Credits)
Behavioral/Social Sciences
Biological/Physical Science
English
*A minimum grade of “C” or better is required for ENG-112 Program Requirements (34 Credits)
Restricted Electives (7-8 Credits)
Select Restricted Elective credits from the following list: Degree Requirement (60 Credits)
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