Computer Support Specialist, Information Systems Technology, Certificate

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This program provides students with the skills necessary for a career in the computer support field. Courses will concentrate on current packages for word processing, spreadsheets, database management, Internet access, presentation, and web publishing. Two different operating systems will also be covered. Classes are conducted in hands-on labs. Upon completion of the program, students will be prepared for MOS, A+, and Net+ certification exams.

Program Requirements (39 Credits)

BUS 145 - Customer Service (1 Credit)
IST 101 - Basic Keyboarding (1 Credit)
IST 102 - Introduction to Information Technology (3 Credits) (CW 120)
IST 103 - Presentation Software (1 Credit)
IST 105 - Fundamentals of Word Processing (3 Credits)
IST 106 - Spreadsheet Software (3 Credits)
IST 107 - Database Management (3 Credits)
IST 108 - Microsoft Operating System (3 Credits)
IST 109 - UNIX/Linux Operating System (3 Credits) (CW 140)
IST 150 - PC Tech: Repair and Troubleshooting (3 Credits)
IST 151 - PC Tech: Operating Systems (3 Credits)
IST 154 - Networking Basics (3 Credits)
IST 203 - Troubleshooting Software Applications (3 Credits)
IST 204 - Help Desk Technology and Services (3 Credits)
WEB 101 - Web Design I (3 Credits)

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Computer Support Specialist, Information Systems Technology, Certificate

Program Requirements (39 Credits)

Certificate Requirement (39 Credits)