Desktop User Specialist, Information Systems Technology, Certificate

Students completing this program will have intermediate level skills in word processing, spreadsheet, presentation, database management, and Web publishing software applications. Through completing these courses students will be prepared to take certification exams in these areas. Students will also become proficient in using the Windows operating system and in customer service skills, both areas which will enhance their knowledge base in providing user support within a company or organization.

Program Requirements (18 Credits)

BUS 145 - Customer Service (1 Credit)
IST 101 - Basic Keyboarding (1 Credit) (CW 120)
IST 102 - Introduction to Information Technology (3 Credits)
IST 103 - Presentation Software (1 Credit)
IST 105 - Fundamentals of Word Processing (3 Credits)
IST 106 - Spreadsheet Software (3 Credits)
IST 107 - Database Management (3 Credits)
IST 108 - Microsoft Operating System (3 Credits)

Restricted Electives (1-3 Credits)

Choose one of the following:

STU 102 - Career Planning (1 Credit)
WEB 101 - Web Design I (3 Credits)

Certificate Requirement (19 Credits)

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Hagerstown Community College

Hagerstown Community College / HCC

Academic Catalog

Desktop User Specialist, Information Systems Technology, Certificate

Program Requirements (18 Credits)

Restricted Electives (1-3 Credits)

Certificate Requirement (19 Credits)