Customer Service Assistant, Letter of Recognition

This sequence of courses is for students who need to communicate effectively with business clients in a variety of ways and assist businesses with quality customer service. Credits earned in the sequence can be applied toward a customer service assistant certificate.

Program Requirements (11 Credits)

BUS 101 - Introduction to Business Organization and Management (3 Credits)
BUS 145 - Customer Service (1 Credit)
IST 101 - Basic Keyboarding (1 Credit)
IST 102 - Introduction to Information Technology (3 Credits)
IST 105 - Fundamentals of Word Processing (3 Credits)

Letter of Recognition Requirement (11 Credits)

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Hagerstown Community College

Hagerstown Community College / HCC

Academic Catalog

Customer Service Assistant, Letter of Recognition

Program Requirements (11 Credits)

Letter of Recognition Requirement (11 Credits)