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Hagerstown Community College / HCC

Academic Catalog

2019-2020 Catalog 
    
    Mar 28, 2024  
2019-2020 Catalog [ARCHIVED CATALOG]

Computer Support Specialist Concentration, Information Systems Technology, A.A.S.


The Computer Support Specialist concentration provides students with the skills necessary for a career in the computer support field. Courses will concentrate on current packages for word processing, spreadsheets, database management, Internet access, presentation, and web publishing. Two different operating systems will also be covered. Classes are conducted in hands-on labs. Upon completion of the program, the student will be prepared for MCSA, A+, and Net+ certification exams.

Program Pathway

First Year Fall   First Year Spring
Course Number Course Name Credits   Course Number Course Name Credits
ENG 101
 
English Composition
(ELL 101  is an approved substitution for ENG 101) 
3   ENG 102
or
ENG 112
Advanced English Composition
or
Technical Writing I
3
Gen Ed Mathematics 3   Gen Ed Biological/Physical Science; 3-4 credits 4
CSC 102 Introduction to Information Technology 3   IST 154 Networking Basics 3
IST 108 Microsoft Operating System 3   IST 105 Fundamentals of Word Processing 3
IST 150 PC Tech:  Repair and Troubleshooting 3   IST 151 PC Tech:  Operating Systems 3
TOTAL   15   TOTAL   16
Second Year Fall   Second Year Spring
Course Number Course Name Credits   Course Number Course Name Credits
Gen Ed Behavioral/Social Sciences 3   Gen Ed Diversity 3
IST 106
or
IST 107
Spreadsheet Software
or
Database Management
3   Gen Ed Arts/Humanities 3
Restricted Elective  Choose from the list 1   CSC 109 UNIX/Linux Operating System 3
Restricted Elective Choose from the list 1   IST 204 Help Desk Technology and Services 3
Restricted Elective  Choose from the list 3   Restricted Elective Choose from the list 3
IST 261 Server Management I 3        
TOTAL   14   TOTAL   15

General Education Requirements (21-23 Credits)


Arts and Humanities


Behavioral/Social Sciences


Biological/Physical Science


Diversity


English


*A minimum grade of “C” or better is required for ENG-101 and ELL-101

Mathematics


Degree Requirement (60 Credits)